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GET YOUR OFFER

Frequently Asked Questions

Got some questions? We have all the answers. See below for some of the most commonly asked questions, and just click to see our reply. Don’t see what you are looking for? Just contact our friendly team for world class service.

How and Where Do I Sell My Items


  • Where are you located
  • Mobile pick up and appraisal service?
  • What if I’m not in Canberra?
  • Can you offer me a price online?
  • What is a gold party?

What We Pay


  • What are my payment options?
  • What do you pay for gold, silver and platinum?
  • How long does it take to get my offer and get paid if I post my items in?

What We Buy


  • What do you buy?
  • What kind of gold do you buy?
  • Do you buy Diamonds and Gemstones?
  • Do you buy coins, bars or bullion?
  • Do you buy dental gold?
  • Do you buy silver?
  • Are there items you don't buy?

Shipping and Insurance


  • Do you provide shipping insurance?
  • Do you provide additional insurance for high-value items?
  • Can I send heavy or bulky items?
  • Safe packing and shipping instructions

Start Selling


  • How much does it cost?
  • How long does it take?
  • How do I know if my item is gold, silver, or platinum?
  • Do you have any storefront locations?

Returns


  • What if I want my items back?
  • Do I have to pay for my items to be returned?

Contact Us

Pre-Loved Gold is an Australian owned and operated business located at unit 13, 222 City Walk Canberra, ACT. Founded by Andrew Bishop and based on the principles of Honesty, Integrity, and Responsibility, Preloved Gold is focused on supporting the community that supports us. Preloved Gold is not only committed to providing an exceptional level of service to our customers, we are also passionate about ensuring Preloved Gold is socially and environmentally impactful, beneficial and sustainable.

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  • Home
  • What We Buy
  • What We Pay
  • Why Us
  • FAQ
  • Contact Us
What We Buy
  • Jewellery
  • Coins
  • Bullion
  • Scraps / Precious Metals
  • Watches
EXTRA
  • Terms and Conditions
  • Disclamer
CONTACT US

0447 387 430

  • City Plaza Unit 13 / 222 City Walk Civic ACT 2061

  • info@prelovedgold.com.au

Preloved Gold Canberra

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