What happens if I want my items back?
Pre-loved Gold promise no-risk, no-obligation, satisfaction guarantee.
We will provide you with everything you need to securely send us your items for appraisal.
We will then record receipt and the evaluation appraisal of your items.
Upon receipt of your items we will provide you with a same-day appraisal offer via email and phone text message.Once you receive our offer you can either accept or decline our offer.
When you accept our offer we will immediately transfer your cash via direct deposit.
If you decline our offer we will video record us packaging your items to return and provide you with the tracking information.We will safely return your items FREE of charge.
Please call us at 1800 123 456 or email us at email@example.com and we would be happy to assist.